A slow, glitchy network is the bane of any small- or medium-sized business (SMB). It probably costs SMBs more wasted time than any other productivity killers, including other IT-related problems and procrastinating employees. An unreliable network may actually be the culprit behind these issues that leave many SMBs hurting.
Think about it. If it takes a full minute to load a webpage or pull up a file, that’s an entire minute of lost productivity. A minute may not seem like a big deal — your staff can do other tasks while waiting, right? They can tidy up their desk or call a supplier. However, that single minute is all it takes for your employees to get distracted and forget what they were doing in the first place.
Unscheduled downtime can also wreak havoc on your operations, resulting in lost productivity and revenue, as well as diminished client trust. Even if you have in-house IT personnel who can fix your network problems, you may still end up with considerable losses, especially in terms of opportunities to complete tasks that actually improve your company’s bottom line.
If you’re experiencing issues with your network, it’s time to consider partnering with a managed services provider (MSP) that offers expert solutions to common network problems, including the following:
- Slow internet connection and application response time
Ideally, your network should grow along with your business. But this isn’t always possible for small businesses with limited budgets. More often than not, SMBs have more users than their network can support, causing congestion that slows down network speeds and application response times. The problem can be exacerbated by employees connecting their smartphones and mobile devices to the office network (and perhaps doing bandwidth-hungry activities like downloading large files, streaming videos, or playing games). Before you know it, no one can get into their inbox, VoIP calls keep dropping midway through conversations, and your browser is freezing, if not downright crashing.
- Poor network infrastructure and configuration
Years-old software and hardware may not be able to handle your company’s growing computing requirements. Kudos if you decide to spring for an upgrade, but make sure that it’s properly configured too. Proper configuration is integral to your network’s efficiency, and any irregularities can cause packet loss, which translates to network slowdowns or a total loss of connectivity. This can also mean that you won’t be able to access websites, programs, and data when you need to.
Businesses suffer the pain of downtime, particularly if it happens suddenly and without warning. A network outage in the middle of a regular business day could lead to data loss, which, in turn, could result in significant legal/regulatory and financial impacts on your business. According to global research and advisory firm Gartner, businesses lose an average of $5,600 per minute due to downtime. Imagine how much you would lose per year if downtime becomes a regular occurrence at your office!
- Increased vulnerability to cyberthreats
An unreliable network is vulnerable to cyberattacks, which are getting more and more sophisticated — or at least their perpetrators are — with each passing year. Cybercriminals are getting better at finding ways to exploit weaknesses in the systems of businesses in all industries and of all sizes. For instance, if your network infrastructure is even a wee bit outdated, you’re basically inviting bad actors to hack into your system and steal company and client data.
Generally, these and other network reliability issues stem from the same factors: outdated infrastructure, bandwidth congestion, and poor configuration. Your in-house IT department (if you have one) should be able to detect and handle these problems, but hiring an MSP to take care of them might be the better option. Reputable MSPs like Nye Technical Services can help you determine your network requirements and build an infrastructure that meets these, boosting your SMB’s productivity, security, and — ultimately — your bottom line.
For years, Nye Technical Services has been helping Pennsylvania SMBs design and implement network infrastructures tailored to their specific needs and goals. Contact us today to learn more about our Network Consulting services from our team of experts.